Dexis works behind managed service providers, system integrators, resellers and global service providers. We extend your reach to 30+ countries with qualified engineers who represent your brand – and hand your client back to you.
01.
Managed service providers
On-site cover for clients outside your engineers’ area.
02.
System integrators
Installation teams for projects and rollouts.
03.
Resellers and VARs
Install and support services to sell alongside your hardware.
04.
Global service providers
A dependable field arm across the USA, EMEA, Latin America and Asia-Pacific.
Our engineers never market Dexis to your clients, and never discuss pricing or other work with them.
| What you control | What we handle |
|---|---|
| The client relationship | Finding, vetting and briefing the engineer |
| Your brand, badge and report template | Scheduling, dispatch and travel |
| Your ticketing system and process | Escalation if anything changes on site |
| Your pricing to the client | A job report on your template |
- A named partner manager and a 24/7 dispatch desk
- A rate card by country, agreed up front
- Engineer profiles and arrival windows before every visit
- Job reports on your template, usually the same day
- Monthly performance reviews for regular partners
- 350+ direct engineers across four regions
- 8 in 10 are senior field technicians
- Interviewed, reference-checked and right-to-work checked
- Background checks available where your client requires them
- Matched to the skills, hardware and site rules on the ticket
Pick the model that fits the work. Most partners use more than one.
| Model | Best for |
|---|---|
| Per visit | Ad-hoc break-fix and smart-hands tickets |
| Per day | Installs, moves and planned work |
| Per project | Rollouts and multi-site programmes, at a fixed price |
| Monthly | Dedicated engineers and regular scheduled visits |
01.
Tell us what you need
Countries, services and likely volumes.
02.
Get your rate card
Within two working days.
03.
Onboarding call
We learn your process, templates and escalation path.
04.
First job booked
And a review after the first month.
Anything else? Email hello@dexisit.com or book a call with our team.
We reply within one working day, and send your rate card within two.
Send us the scope and site – we’ll confirm your engineer and arrival window the same working day.
Field engineer or vendor? Join the Dexis network →