Get in touch
128 City Road, London EC1V 2NX
hello@dexisit.com
+44 7909 959357
Field engineers & vendors
Freelancers and field service companies:
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Consulting

Field service consulting from people who do the work.

Our consultants have spent years on site. We help you scope jobs properly, plan rollouts that work on the ground and set up field service that your clients will trust.

Office towers against a red sky
Engineer working at a server rack terminal
What's included

Plans that work on the ground.

Practical advice from people who have run the jobs themselves.

Typical jobs

Where we help most.

01.

Help an MSP scope a 200-site retail tender

Bid support

02.

Write a runbook for a network refresh

Runbooks

03.

Plan how to support a new client across five countries

Expansion

04.

Review why a rollout is running behind and fix the plan

Project recovery

White-label ready

Available under your brand.

Our engineers can attend as part of your team, use your ticketing system and report on your template. Your client sees your brand from start to finish.

How it works

From ticket to closed
in four steps.

01 · Send us the job

Share the scope, site address and time slot by email, phone, our form or your own ticketing tool.

02 · We confirm your engineer

You get the engineer’s name, skills and arrival window, the same working day.

03 · Work done to your process

Our engineer checks in, follows your runbook and calls your desk if anything on site changes.

04 · Report back

You receive a job report with times, photos and next steps, ready to forward to your client.

Proven in the field

350+ direct engineers. 30+ countries. One standard of work.

Short scoping calls are free for partners. We can also join your pre-sales calls as part of your team.

FAQs

Consulting questions.

Anything else? Email hello@dexisit.com or book a call with our team.

Is consulting charged separately?

Short scoping calls are free for partners. Larger pieces of work are priced as a fixed fee or a day rate.

Do we have to use Dexis engineers afterwards?

No. The plan is yours to use however you choose.

Can you join our sales calls?

Yes. We can join pre-sales calls with your client as part of your team.

Related services

Often booked together.

Site surveys and audits

Site readiness checks, cabinet audits and asset counts before the project starts.

Project rollouts

Multi-site refreshes and deployments, run to one plan across every site.

Field engineering and break-fix

Qualified engineers for faults, installs and smart-hands tasks, booked by the visit or the day.

Ready when you are

Need an engineer
on site?

Send us the scope and site – we’ll confirm your engineer and arrival window the same working day.

Field engineer or vendor? Join the Dexis network →

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