Field service consulting from people who do the work.
Our consultants have spent years on site. We help you scope jobs properly, plan rollouts that work on the ground and set up field service that your clients will trust.


Plans that work on the ground.
Practical advice from people who have run the jobs themselves.
- Scoping and pricing support for your bids
- Rollout planning and scheduling models
- Site readiness and survey planning
- Runbook and method statement writing
- Advice on outsourcing field work across new countries
- Reviews of failed or delayed projects
Where we help most.
01.
Help an MSP scope a 200-site retail tender
Bid support
02.
Write a runbook for a network refresh
Runbooks
03.
Plan how to support a new client across five countries
Expansion
04.
Review why a rollout is running behind and fix the plan
Project recovery
Available under your brand.
Our engineers can attend as part of your team, use your ticketing system and report on your template. Your client sees your brand from start to finish.
From ticket to closed
in four steps.
01 · Send us the job
Share the scope, site address and time slot by email, phone, our form or your own ticketing tool.
02 · We confirm your engineer
You get the engineer’s name, skills and arrival window, the same working day.
03 · Work done to your process
Our engineer checks in, follows your runbook and calls your desk if anything on site changes.
04 · Report back
You receive a job report with times, photos and next steps, ready to forward to your client.
350+ direct engineers. 30+ countries. One standard of work.
Short scoping calls are free for partners. We can also join your pre-sales calls as part of your team.
Consulting questions.
Anything else? Email hello@dexisit.com or book a call with our team.
Short scoping calls are free for partners. Larger pieces of work are priced as a fixed fee or a day rate.
No. The plan is yours to use however you choose.
Yes. We can join pre-sales calls with your client as part of your team.
Often booked together.
Site surveys and audits
Site readiness checks, cabinet audits and asset counts before the project starts.
Project rollouts
Multi-site refreshes and deployments, run to one plan across every site.
Field engineering and break-fix
Qualified engineers for faults, installs and smart-hands tasks, booked by the visit or the day.
Need an engineer
on site?
Send us the scope and site – we’ll confirm your engineer and arrival window the same working day.
Field engineer or vendor? Join the Dexis network →
