Get in touch
128 City Road, London EC1V 2NX
hello@dexisit.com
+44 7909 959357
Field engineers & vendors
Freelancers and field service companies:
Join the Dexis network →
Field services

Dedicated engineers for your client sites.

When a site needs someone every day, we place an engineer who learns the environment, follows your processes and is backed by our wider network for holidays and sickness.

Support specialist at her monitor
Service desk team on headsets
What's included

A named engineer, fully backed.

Full-time or part-time, with cover arranged by us whenever your engineer is away.

Typical jobs

How partners use dedicated engineers.

01.

A full-time engineer at a client's headquarters

Full-time

02.

Three days a week at a regional office

Part-time

03.

Cover for a client's own engineer during long leave

Leave cover

04.

A resident engineer for a 6-month project

Project

White-label ready

Available under your brand.

Our engineers can attend as part of your team, use your ticketing system and report on your template. Your client sees your brand from start to finish.

How it works

From ticket to closed
in four steps.

01 · Send us the job

Share the scope, site address and time slot by email, phone, our form or your own ticketing tool.

02 · We confirm your engineer

You get the engineer’s name, skills and arrival window, the same working day.

03 · Work done to your process

Our engineer checks in, follows your runbook and calls your desk if anything on site changes.

04 · Report back

You receive a job report with times, photos and next steps, ready to forward to your client.

Proven in the field

350+ direct engineers. 30+ countries. One standard of work.

Every placement is backed by our wider network, so your client’s site is never left without cover.

FAQs

Dedicated engineer questions.

Anything else? Email hello@dexisit.com or book a call with our team.

What happens when the engineer is on leave?

We arrange a briefed backup engineer, so the site is never left without cover.

Can we meet the engineer first?

Yes. We put forward a shortlist, and you or your client can interview before we confirm.

What is the minimum contract?

Placements usually start at three months. Shorter project placements are available on request.

Related services

Often booked together.

Field engineering and break-fix

Qualified engineers for faults, installs and smart-hands tasks, booked by the visit or the day.

Project rollouts

Multi-site refreshes and deployments, run to one plan across every site.

AV and meeting room installation

Screens, video conferencing and room systems installed and tested.

Ready when you are

Need an engineer
on site?

Send us the scope and site – we’ll confirm your engineer and arrival window the same working day.

Field engineer or vendor? Join the Dexis network →

This website stores cookies on your computer. Cookie Policy