When a device fails, a cabinet needs a pair of hands or a user needs a new setup, we send an engineer who arrives prepared, works to your instructions and reports back before leaving site.
One engineer, one visit, one clear report. Book a single break-fix call or a regular schedule of visits.
- Break-fix for desktops, laptops, printers and peripherals
- Network device swaps, patching and port changes
- Server and rack installs, and rack-and-stack
- Smart-hands tasks guided by your remote team
- IMAC: install, move, add and change
- Scheduled preventive maintenance visits
- Same-day, next business day and out-of-hours cover
01.
Replace a failed switch and re-patch to the port map
Break-fix
02.
Rack and cable two new servers for a client go-live
Rack and stack
03.
Swap a faulty laptop and set up the user's profile
IMAC
04.
Console into a firewall on site so your network team can recover it
Smart hands
Our engineers can attend as part of your team, use your ticketing system and report on your template. Your client sees your brand from start to finish.
Across the USA, EMEA, Latin America and Asia-Pacific, our engineers arrive prepared, work to your process and report back before they leave site.
Anything else? Email hello@dexisit.com or book a call with our team.
Send us the scope and site – we’ll confirm your engineer and arrival window the same working day.
Field engineer or vendor? Join the Dexis network →