Human expertise. Smarter technology. IT services built for what comes next. Dexis IT is the field service partner IT companies trust with their own clients.
Our mission
Every site visit, done properly.
To be the field service partner IT companies trust with their own clients – sending engineers who turn up prepared, follow the process and report back the same day.
Our vision
Any site, anywhere, as if you were there.
A world where any IT company can support any client site across the USA, EMEA, LATAM and APAC – steered by human expertise and smarter technology.
350+
direct engineers in our network
5,000+
jobs completed by our team
01.
Calm
We don’t panic and we don’t hype. We fix the problem and tell you what happened.
02.
Precise
Exact times, exact scopes, exact numbers.
03.
Accountable
We say what we did, and what happens next.
04.
Human
Real engineers, real names, plain words.
01.
White-label by default
Our engineers wear your badge, use your tools and report on your template.
02.
One desk, 24/7
One number and one coordinator for every job, in every region.
03.
Vetted engineers
Interviewed, reference-checked and briefed before they reach your client.
04.
Clear, fair pricing
A rate card by country, agreed up front – no surprises on the invoice.
05.
Same-day reports
Times, photos and next steps, ready to forward to your client.
06.
We never go around you
We never market to, or take work from, a partner’s client.
Our engineers know the rules of the sites they visit – from live shop floors and hotel corridors to comms rooms, warehouses and data halls.
Dexis IT Support is a new company with an experienced team. Our people have spent more than ten years delivering IT field services – for managed service providers, integrators and global service companies. Between us, we have completed more than 5,000 jobs for over 100 clients.
We saw the same problem again and again: IT companies winning work in places where they had no engineers, then trusting it to partners who didn’t turn up, didn’t follow the process or didn’t report back. We started Dexis to fix that – one well-run site visit at a time.
Dexis IT Support Ltd · Registered in England and Wales, no. 16281218 · Registered office 128 City Road, London EC1V 2NX, United Kingdom.